Terms & Conditions

Last Updated: April 2026

Welcome to the Tarik Jayousi website.

These Terms and Conditions govern your use of this website and all services provided by Tarik Jayousi, A&T Trained Dogs, and Heronswood Canine Retreat in Lancaster, United Kingdom.

By accessing this website, booking a consultation, purchasing a training service, or engaging with any service offered, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use this website or proceed with booking services.

About the Services

Tarik Jayousi (“Taz”) is a professional dog trainer and founder of A&T Trained Dogs, operating from Heronswood Canine Retreat.

Services may include:

Residential Training programmes
Private lessons
Group classes
Behavioural consultations
Puppy development programmes
Assistance dog training
Residential training stays
Educational resources and consultations

All services are tailored to the individual dog and owner, based on professional assessment and practical suitability.

Client Responsibility

For training to be effective, honest communication and owner participation are essential.

By booking services, you agree to:

Provide accurate and complete information about your dog’s behaviour, history, health, and temperament
Disclose any aggression, bite history, medical conditions, or behavioural concerns
Follow training guidance provided during and after the programme
Maintain realistic expectations about training outcomes
Prioritise the safety and welfare of your dog and others

Failure to provide accurate information may result in refusal, cancellation, or termination of services.

No Guaranteed Outcomes

Dog training is not a fixed product and results cannot be guaranteed.

Success depends on multiple factors, including:

Owner consistency
Home environment
Behavioural history
Lifestyle and routine
Medical and emotional factors
Long-term follow-through after training

We provide professional expertise, structure, and guidance, but outcomes vary between dogs and households.

For this reason, specific behavioural results are never guaranteed.

Educational Content Disclaimer

Information provided through this website, blog articles, videos, newsletters, social media content, downloadable resources, and educational materials is intended for general informational and educational purposes only.

Content is not a substitute for individual behavioural assessment, professional veterinary advice, or personalised training recommendations.

While every effort is made to provide accurate and up-to-date information, we make no guarantees regarding the completeness, accuracy, or suitability of educational content for every dog, owner, or situation.

Health and Welfare

Clients must ensure that dogs presented for training are:

In suitable physical health
Safe to handle
Up to date where appropriate for their care needs
Not carrying contagious illness that may affect other dogs
We reserve the right to refuse or pause services where health, welfare, or safety concerns exist.

The wellbeing of the dog always comes first.

Payments

Payment terms may vary depending on the service booked.

This may include:

Full payment in advance
Deposit to secure a booking
Scheduled payment plans where agreed

All payments must be made within the agreed timeframe.

Late or incomplete payments may result in postponed services, cancellation, or refusal of future bookings.

Deposits are typically non-refundable as outlined in the Refund Policy.

Product Orders

Where physical products are purchased through this website, customers are responsible for providing accurate billing, shipping, and contact information.

We reserve the right to cancel, refuse, or limit orders where fraud, pricing errors, stock availability issues, or other exceptional circumstances occur.

Product returns and refunds are governed by our Refund Policy.

Cancellations and Refunds

All cancellations, deposits, and refund matters are handled according to our Refund Policy.

By booking services, you also agree to the terms outlined in that policy.

Please review the Refund Policy before confirming any booking.

Right to Refuse Service

We reserve the right to refuse, pause, or terminate services where necessary, including but not limited to:

Unsafe behaviour from the dog
Serious undisclosed aggression or bite history
Incomplete or misleading behavioural information
Owner non-compliance with training guidance
Welfare concerns
Situations where training is not appropriate or ethical
Abuse, harassment, or inappropriate behaviour toward staff or the business

Any such decisions will be made professionally and in the interest of safety and welfare.

Liability Limitation

While every reasonable care is taken during training, dog behaviour can never be fully predicted or guaranteed.

By engaging in training services, you acknowledge that:

Dogs are animals with individual behaviour patterns
Training reduces risk but cannot eliminate all risk
Owners remain responsible for their dog’s behaviour outside training sessions
Tarik Jayousi and A&T Trained Dogs are not liable for incidents resulting from owner misuse, lack of follow-through, or undisclosed behavioural history

Nothing in these terms excludes liability where it cannot legally be excluded under UK law.

Website Use & Intellectual Property

All content on this website, including:

Written content
Videos
Blog posts
Training resources
Branding
Photography
Educational materials

is the intellectual property of Tarik Jayousi unless otherwise stated.

You may not copy, reproduce, distribute, or republish content without prior written permission.

Educational sharing is welcomed where proper credit is given.

External Links

This website may include links to third-party platforms such as YouTube, LinkedIn, booking systems, or external educational resources.

We are not responsible for the content, policies, or services of third-party websites.

Use of external platforms is at your own discretion.

Third-Party Platforms

Certain services available through this website may be provided by third-party platforms, including booking systems, payment processors, email marketing providers, social media platforms, and video hosting services.

Use of those services may also be subject to the terms, policies, and privacy practices of the relevant third party.

We are not responsible for the operation, availability, or security of third-party platforms.

Changes to Terms

We may update these Terms and Conditions from time to time to reflect:

Service changes
Legal updates
Operational improvements
Business requirements

Updated terms will be published on this page with the revised date shown at the top.

Continued use of the website or services after updates means you accept those changes.

Circumstances Beyond Our Control

We shall not be liable for delays, cancellations, interruptions, or inability to provide services where caused by circumstances beyond our reasonable control, including but not limited to illness, injury, severe weather, natural disasters, government restrictions, utility failures, or other unforeseen events.

Where possible, affected services may be rescheduled.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website or services will be handled under the applicable legal jurisdiction of the United Kingdom.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Tarik Jayousi regarding the use of this website and the services provided.

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall remain in full force and effect.