Privacy Policy

Last Updated: April 2026

At Tarik Jayousi, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website, book a consultation, enquire about services, or contact us regarding dog training services.

This website represents the personal brand of Tarik Jayousi (“Taz”), professional dog trainer and founder of A&T Trained Dogs, operating from Heronswood Canine Retreat in Lancaster, United Kingdom.

By using this website, you agree to the terms outlined in this Privacy Policy.

Who We Are

Tarik Jayousi
A&T Trained Dogs
Heronswood Canine Retreat
Lancaster, United Kingdom

This website is used to provide information about dog training services, consultations, educational resources, newsletter content, and client communication.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us through the website contact form.

What Information We Collect

We may collect personal information when you:

• Submit a contact form

• Book a consultation

• Request training services

• Subscribe to the newsletter

• Download free resources

• Communicate via email, phone, or social media

• Browse the website

The information we may collect includes:

Personal Details

• Full name

• Email address

• Phone number

• Location

• Dog details (breed, age, behaviour concerns, training history)

• Booking and consultation details

Technical Information

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral source

• Cookie and analytics data

How We Use Your Information

We use your information to:

• Respond to enquiries

• Deliver consultations and training services

• Process bookings and appointments

• Provide customer support

• Send newsletters and educational content

• Improve website performance and user experience

• Maintain records of services provided

• Meet legal and business obligations

We only collect the information necessary to provide our services properly and professionally.

Newsletter and Marketing Communication

If you subscribe to the Build Better Dogs newsletter, we may use your name and email address to send:

• Weekly training advice

• Dog behaviour education

• Case studies

• Service updates

• Helpful resources

• Relevant offers or announcements

You can unsubscribe at any time using the unsubscribe link included in every email.

We do not send spam.

Shop Orders & Payments

When you purchase products through our website, we collect the information necessary to process and fulfil your order, including your name, billing address, shipping address, email address, and order details. Payment information is processed securely by our payment providers and is not stored directly on our servers.

Booking Systems and Third-Party Tools

We may use trusted third-party platforms to help operate the website and services, including:

• Calendly (booking appointments)

• Mailchimp or ConvertKit (newsletter delivery)

• Google Analytics (website performance tracking)

• WPForms or contact form systems

• Stripe – Payment or invoicing systems where applicable

These providers may process your data only for the purpose of delivering their service and are expected to comply with relevant privacy laws.

We do not sell your personal information to third parties.

Cookies

This website may use cookies to improve user experience and monitor website performance.

Cookies help us:

• Understand how visitors use the website

• Improve page performance

• Remember user preferences

• Support analytics and marketing tools

• You can choose to disable cookies through your browser settings.

Please note that disabling cookies may affect how some parts of the website function.

How We Protect Your Data

We take reasonable and appropriate steps to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no online system can be guaranteed as completely secure, and users provide information at their own discretion.

How Long We Keep Your Information

We keep personal information only for as long as necessary to:

• Deliver services

• Maintain accurate records

• Meet legal obligations

• Resolve disputes

• Support future communication where relevant

When information is no longer required, it is securely deleted or removed where reasonably possible.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Withdraw consent for marketing communication

• Ask how your information is being used

To make any privacy-related request, please contact us through the website contact page.

We aim to respond within a reasonable timeframe.

Children’s Privacy

Our services are intended for dog owners and handlers and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

External Links

This website may include links to external websites such as YouTube, LinkedIn, booking platforms, or educational resources.

We are not responsible for the privacy practices of third-party websites and encourage users to review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Legal requirements

• Service updates

• Website improvements

• Business changes

Any updates will be posted on this page with the revised date shown at the top.

Continued use of the website after updates means you accept those changes.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the website contact page.